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Job advertisement
Offer reference: INTRIT04/16-402987
Date : 29/04/2016
(3) CALL CENTER AGENT
Job description
Missions :
Operate telephone switchboard station in order to answer telephone calls and monitor busy or unanswered lines. Process guest requests for wake up calls, screening calls, do not disturb, call forwarding, conference calls, TDD relay calls, and non-registered guest calls. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Follow up with guests to ensure their requests or problems have been met to their satisfaction. Supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Review shift logs/daily memo books and document pertinent information in logbooks. Notify Loss Prevention/Security of any guest reports of theft.
Work place : ABU DHABI - UNITED ARAB EMIRATES
Number of available positions : 3
Requirements
Degrees : TECHNICIAN
Background experience : at least 1 year of related experience
Sex : Indifferent
Language :
English : Fluent
Conditions
Joining date : 01/08/2016
Contract : CDD
Duration contract : 2 years renewable
Salary : 1500 + 500 AED /month
Transportation : Yes
Accommodation : Yes
Meals : Yes
Flight ticket : Yes
Complementary :
Si vous possédez les qualifications requises pour le poste, merci de déposer votre CV en anglais et en français à l’agence ANAPEC la plus proche de votre lieu de résidence
Merci d’indiquer le poste sur votre dossier de candidature
Délai de dépôt des candidatures : 09/05/2016