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Job advertisement
Offer reference: INTRIT04/16-402969
Date : 29/04/2016
(5) Guest Relations Agent
Job description
Missions :
Engage hotel guests to enhance the service experience through activation of all outlet services within the lobby area (e.g., Restaurant & Bar, Front Desk, Business Center, Lounge, etc.). Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide local area knowledge to inform guests about the property and the surrounding area amenities, including special events and local activities. Contact appropriate individual or department (e.g., Bellperson, Housekeeping, Food & Beverage Server) as necessary to resolve guest call, request, or problem.
Work place : ABU DHABI - UNITED ARAB EMIRATES
Number of available positions : 5
Requirements
Degrees : DIPLOMA OF PROFESSIONAL QUALIFICATION
Background experience : At least 1 year of related work experience
Sex : Indifferent
Language :
English : Fluent
Complementary :
REQUIREMENT : HOTEL DIPLOMA
Conditions
Joining date : 01/08/2016
Contract : CDD
Duration contract : 2 YEARS renewable
Salary : 2000 + 500 AED /month
Transportation : Yes
Accommodation : Yes
Meals : Yes
Flight ticket : Yes
Complementary :
Si vous possédez les qualifications requises pour le poste, merci de déposer votre CV en anglais et en français à l’agence ANAPEC la plus proche de votre lieu de résidence
Merci d’indiquer le poste sur votre dossier de candidature
Délai de dépôt des candidatures : 09/05/2016